Dissecting the Evolving World of Business
#Whitepaper
Digital Services: the Banking Industry’s New Problem Child
- The Question: Are digital banking services bridging physical branch revenue losses?
- Learn why the majority of banks still fail to drive revenue through digital banking.
- The Solution: Fix its disconnect with revenue generation through customer segmentation and digital funnel optimization.
Unique Omani Tech Start-Ups: Innovation Across Hospitality, Legal, and Mental Wellbeing
As a sequel to our initial feature on some of the most unique tech startups from Oman, here we highlight another three from the colourful
Tides of Change: Exploring Oman’s Vibrant Female Startups and Technopreneurs
While Oman is historically renowned for its rich cultural heritage, warm people, and beautiful landscapes, the country is gradually gaining
‘CTO – the Psychologist’ – A Role Banking Tech Leaders Must Master to Ensure Digital Change
Dr. Corrie Block, an Organizational Behavior Expert and a business coach in the UAE, asks, ‘If you were to go
A Mental Shift to Help Banking CTOs Get Tech Buy-In Quickly
A portion of the article is included in the link below, as featured in the ‘Finance Today’ segment of the
Unique Tech Start-Ups from Oman: Robust Tech Solutions, Niche Problems, and Tradition-Inspired Service
While fellow GCC nations Saudia Arabia and the UAE have received most of the media attention and investment interest, as
The BFSI Tech Dilemma: Shifting the Focus from Flashy Tech to Customer Needs
A portion of the article is included in the link below, in the form of an opinion column feature in
Banks Can Be Inclusive yet Profitable with AI
According to PWC, a Citi Bank report reveals that addressing racial financial equity gaps in the USA alone could contribute
Heartfelt CX Can Help Restore Customer Trust in Banks
Emotion’s Connection to Higher Loyalty, Purchases, and Referrals A portion of the article is included in the link below, as
A Game-Changing Tech Approach For Banks To Tackle Customer Complaints
Financial service providers need to deal with customer complaints, as a circumstance of gaps between what clients expect and what
How Financial Service Leaders Use Tech to Stretch Budgets and Drive Growth in Tough Times
Eighteen per cent (18%) of the respondents in the World Economic Forum’s “Chief Economists’ Outlook” survey feel a global recession
6 Questions to Answer Before Settling on A Tech-Service Provider for Your Law Firm
“At JPMorgan, a learning machine is parsing financial deals that once kept legal teams busy for thousands of hours!”, announces
The Problem of Scale in Professional Services: Productize and Digitalize Services to Create Predictable Revenue
“If a consulting firm, say, or a law practice wants to double its revenue, it has to double its staff
The Top 4 Ways to Enhance B2B Customer Experience and Drive Product-Led Revenue
In a McKinsey article titled “Improving the business-to-business customer experience”, the authors state, “when executives delve into the competitive advantages
How to Nurture Customer Loyalty and Create Raving Customers for Your B2B Product
The impact of customer loyalty on B2B product-led growth is unquestionable. “The implications of consumer loyalty, for B2B companies, are
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