RMIT University

FixIt was a project initiated by the RMIT School of engineering and RMIT property services as a mobile data collection tool prototype to facilitate the collection of structured data within the RIMT property portfolio covering 4 campuses in two countries. The tool was to be used by property services personal to capture and submit/upload inspection…

FixIt was a project initiated by the RMIT School of engineering and RMIT property services as a mobile data collection tool prototype to facilitate the collection of structured data within the RIMT property portfolio covering 4 campuses in two countries. The tool was to be used by property services personal to capture and submit/upload inspection and incident reports.

The goal for BetaLaunch_ was to manage a low cost, fully functional MVP and deliver within the short deadline of 8 weeks.

Understanding the scope and business case, beta launch developed user stories, wireframes, and finally help launch FixIT mobile app for iOS and Andriod while maintaining the product for the duration of the PoC (Proof of Concept)

The mobile application was used by the property services personal, replacing the usual pen and paper inspections reducing the time and work involved in processing the data. Although some property services staff was sceptical about the new mobile application it was soon embraced by most due to the freedom it gives the service desk personnel to respond and action incidents, resulting in faster incident resolutions.

Since the data was been captured at a central repository, RMIT was able to action and analyse property information with ease and also identify trends in incidents reports enabling RMIT Property Services to proactively respond to property and asset maintenance tasks

Since the data was been captured at a central repository, RMIT was able to action and analyse property information with ease and also identify trends in incidents reports enabling RMIT Property Services to proactively respond to property and asset maintenance tasksSince the data was been captured at a central repository, RMIT was able to action and analyse property information with ease and also identify trends in incidents reports enabling RMIT Property Services to proactively respond to property and asset maintenance tasks